The Hipcouch Interior Design Service - FAQ
So, how exactly does this work?
You tell us a little about yourself and your space and answer a few questions, share a floor plan if you have one. That’s it! We then match you with a couple designers that are suited for your project. They will call you, do a site visit and submit a proposal based on your information. If all looks well, you can then hire a designer and off you go. We hold your hand rest of the way till your design is complete and you are satisfied with your space. You can start here!
What cities do you currently operate in?
Currently, we are only operational in Mumbai, Navi Mumbai and Thane.
WHY should I use the Hipcouch Interior Design Service?
Because you’re ready to love walking through your front door every day. Because you are probably a little too busy to design the space the way you want. Because you know what you like but don't know where to find it or how to incorporate it into what you already have. Because you don’t think interior design is your forte. But more than anything else, you can TRUST us to find you the right designer for your space.
Our designers can take complete control of the process, from accessories to renovations, or lend a helping hand as a design partner and editor. Whatever you need, we’re here!
WHEN should I use the Hipcouch Interior Design Service?
When you think there’s room for improvement, there probably is! Your apartment is messy, you’re moving soon, you just moved, you just bought a new apartment, you need to turn a room into a home office, your girlfriend is moving in, your ceiling caved in, your startup needs an office or your established Law Firm needs a revamp or maybe you’ve gotten 80% the way there but just don’t know how to complete the look you love.
If you have ANY space that needs design help, we are there to help you! There’s certainly no wrong time to reach out to us, even if you’re just curious.
What kind of interior designers do you have?
Our designers are hand-picked members of the design community coming from some of the best schools and firms around the country. Working with both established and burgeoning talent, our designer team collectively covers every style, budget range and project size. In addition to this, we have a highly qualified talented and technically sound in-house design team as well.
What kind of spaces do you design?
We’ve redesigned large as well as small apartments, home offices, restaurants, old construction and new construction, you name it! On top of all this, our designers have designed mansions, hair salons, corporate offices. Pretty much every size and kind of interior out there. We have your space covered. Just get started already!
Do you have contractors as well?
We are very glad you asked! While we work with best in-class interior design talent, one of our great strengths is our curated network of furniture manufacturers and an in-house project management team and a workshop. This team and network makes us capable of executing any kind of interior project, residential or commercial, small or large. So yes, we have contractors as well!
So, how do I get started?
Start right here! It’s the typical drill: Tell us a little bit about your project and space so we can get you matched with a designer. Talk our ears off. Don’t be afraid, the more info you share, the better the match.
How do you match me with interior designer(s)?
We spend a lot of time getting to know our interior designers. We look at the information you've shared about your style and home, the scope of work (for e.g.: if you have a huge lighting project, we'll get you the designer with lighting design experience), your timeline, where your project is located and your availability to figure out which designer will work best. We do the matching by hand because it’s become more of a Hipcouch art! Keep in mind that the more information you share about your project, the better we are at facilitating a perfect match.
How long will the design take?
The amount of time varies from project to project. After you start engaging with the designer and before you finalize, the designer submits a proposal which includes timelines. The timelines typically depend on various factors including site access (some residential complexes don’t allow work on Sundays as well as 2-4 pm in the afternoons), number of iterations of various layouts, amount of civil/construction work required etc. Your designer will discuss this with you before you finalize hiring them. Typically if everything is in order, after you finalize a designer, most projects can be completed and handed-over in 10-12 weeks.
How much does the service cost?
Our service (and our platform) is free to use for the customer & designer! The fee charged by the designer is quoted in the proposal that is submitted to you after the initial site visit. In case you end up hiring a designer, we ask the designer to use us as their contractors for any furniture items which they want custom built.
How can I estimate total cost of the entire project?
The best way to start is to first finalize how much budget you are looking to allocate for your design project. After you do that, we help you find the right designer that will deliver your project within your estimated budget.
Your total cost will comprise of design fee, furnishing cost and implementation/contractor cost (if applicable). When filling out your budget preference on the Get Started page, we suggest you take into account all these costs. An ‘Abstract of Costing’ which will provide a breakdown of costs associated with the project will be provided by the designer during the design process.
Please keep in mind that design fee as well as contractor costs (if applicable) will vary based on the complexity of project and labor cost in your area. If you have specific questions about the total cost of a project, please feel free to ask us for help!
Can I choose my own interior designer?
Good question. If you really love one of our designers, tell us and we will check their availability for you and arrange a meeting. We’ve spent a lot of energy not only getting to know our designer’s styles and skill sets but also making sure they understand their mission to be building the perfect space for you. So when you give us the details, we worry about styles and availability - so YOU don’t have to - and send you a confident match. You'd be amazed at how good we are at finding the perfect match. Try us!
Can I call the designer?
Yes. Of course you can! Once you create and submit your design project, we connect you with the right designers and all their contact details will be provided to you.
What do you need from me?
A little bit of patience and some faith! Other than that, we just need you to fill out a basic questionnaire that will help us understand your style, your preferences and your space. If you have a floor plan or any photos of your space, that would be great as well. Although optional, we highly suggest sharing any inspirational design pictures/pinboards that you might have come across and find appealing to your taste.
Ok. So, I have found an interior designer. Now what?
Your designer comes over, they tour your space, you guys chat about your design goals and then your designer gives you a proposal. This typically includes a high-level cost estimate keeping in mind the furniture/accessories you need, your civil work requirements etc. Once you hire and a designer starts working with you they typically go through various stages of the design process: furniture layout, mood boards, BOQs, electrical layouts and elevations (if applicable). If you have hired them to help you execute the project, they will accompany you for your shopping visits and also supervise the contractors.
Can I use my own contractor?
Yes. Of course! Just let the designer know upfront! If you want, they can also supervise your contracting team, if needed.
What if I don’t like my design?
At every stage of the design process, you can ask the designer for modifications. Only when you approve individual design elements, the designer starts work on the next stage of the process. Try asking for more diverse resources or showing them specific products that you may already have or know of that you do like. If you’re open to vintage, let them know! Give them specific feedback of the selections you’ve received so far and be as honest as possible (for example, “I don’t like this because it’s green and I hate green”).
However, in case you are not satisfied, we will work with you and the designer to find a way to make things right.
My interior designer isn’t responding to my calls/emails/texts/pigeons. HELP!
Contact us right away! We are always present till your design project is finished.
I have more questions. Where can I get answers to them?
Please drop us a line at firstname.lastname@example.org or call us on +91 97698 91528 and we will answer all your questions about Life, the Universe and Everything.